Terms of Service for Audienceflow

Effective Date: August 25 2025
Last Updated: August 29, 2025

By accessing or using Audienceflow ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Audienceflow is a live audience engagement platform that enables event hosts to create interactive quiz experiences for participants. The Service includes:

• Real-time quiz gameplay
• Leaderboard tracking
• Light show synchronization
• Event management tools

• Admin/Host Accounts: Require registration with email and password
• Participant Access: No account required; join via event code

You are responsible for:

• Maintaining confidentiality of account credentials
• All activities under your account
• Notifying us of unauthorized access
• Providing accurate information

We reserve the right to terminate accounts that:

• Violate these Terms
• Remain inactive for 12 months
• Engage in fraudulent or harmful behavior

• Use the Service lawfully and respectfully
• Respect intellectual property rights
• Provide appropriate content for your audience
• Report violations or security issues

• Upload malicious code or harmful content
• Harass, abuse, or harm other users
• Manipulate scores or game mechanics
• Impersonate others or misrepresent affiliation
• Scrape data or use automated systems without permission
• Create inappropriate content for minors if they are present
• Use the Service for gambling or illegal activities
• Reverse engineer or attempt to breach security measures

Event hosts retain ownership of their questions and content but grant CrowdCue a license to:

• Display content during events
• Store content for Service functionality
• Generate aggregated, anonymous analytics

Content must not include:

• Hate speech or discrimination
• Violence or graphic content
• False or misleading information
• Copyright-infringing material
• Personal information of others without consent

We reserve the right to remove content that violates these Terms without prior notice.

The Service, including its design, features, and functionality, is owned by [Your Company Name] and protected by intellectual property laws.

By creating content through the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely for operating the Service.

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation to you.

• Event hosting fees are displayed before purchase
• All fees are in USD unless otherwise stated
• Prices subject to change with 30 days notice

• Payment due upon event creation or subscription renewal
• No refunds for partially used periods
• Disputed charges must be reported within 30 days

Free tier limitations:

Your use of the Service is also governed by our Privacy Policy. Key points:

• We collect minimal participant data
• Event data deleted after 90 days
• We don't sell personal information

• The Service is provided "as is" and "as available"
• We do not guarantee uninterrupted or error-free operation
• We may modify or discontinue features without notice

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OF INFORMATION

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our liability is limited to the amount you paid us in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for lost profits or data

You agree to indemnify and hold harmless [Your Company Name], its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your content or events
• Your violation of any rights of others

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration under [Arbitration Rules], except for:

• Small claims court matters
• Injunctive relief for intellectual property violations

You agree to resolve disputes individually and waive the right to participate in class actions.

Hosts acknowledge and agree to:

• Ensure content is appropriate for their audience
• Comply with venue rules and regulations
• Obtain necessary permissions for public events
• Handle participant data responsibly
• Not use the Service for illegal gambling
• Verify participant eligibility for prizes

Participants:

• Join events voluntarily
• May leave events at any time
• Must not disrupt others' experience
• Must not use automated tools or cheats
• Acknowledge scores/rankings are public during events

The Service integrates with:

• Firebase (Google) for infrastructure
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We are not responsible for third-party services' terms, privacy policies, or practices.

We may modify these Terms at any time. Changes will be effective upon posting unless otherwise stated. Continued use after changes constitutes acceptance.

Material changes will be notified via:

• Email to registered hosts
• In-app notifications
• Service announcements

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

These Terms, along with our Privacy Policy, constitute the entire agreement between you and CrowdCue.

For questions about these Terms:

If participants under 18 are expected at your event:

• Hosts must ensure content is age-appropriate
• No collection of personal information from minors
• Parental consent may be required for prizes

You agree not to use the Service in violation of U.S. export laws and regulations.

You may not assign or transfer these Terms. We may assign our rights to any successor or affiliate.

BY USING Audienceflow, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.